Shipping policy

AGFM Product Division LLC Shipping Policy

  1. Introduction This Shipping Policy applies to all purchases made through https://www.aidangillformen.com and outlines how AGFM Product Division LLC ("we", "our", or "us") ships products to our customers. By placing an order with us, you agree to the terms set forth in this policy.
  2. Shipping Provider All our orders are shipped via the United States Postal Service (USPS) using the Parcel Post service.
  3. Shipping Rates Shipping charges for your order will be calculated and displayed at checkout. Rates are determined based on the size, weight, and destination of your package.
  4. Handling Time While we aim to dispatch all orders within 10 business days of receiving the order, there may be occasional delays due to high volume or unforeseen circumstances. We appreciate your patience during these times.
  5. Delivery Estimates Once shipped, orders typically arrive within [X-Y] business days. However, these are estimates and not guarantees. Delays may occur due to factors beyond our control, such as postal delays or inclement weather.
  6. Tracking Upon dispatch, you will receive a tracking number and link where you can monitor the status of your shipment.
  7. Address Changes & Corrections Please ensure your shipping address is correct upon placing an order. If you need to make changes, please contact our customer service immediately. We cannot guarantee address changes once an order has been processed.
  8. Undeliverable Packages Packages returned to us as undeliverable will be refunded minus the original shipping cost. We are unable to re-ship orders that are returned to us as undeliverable.
  9. Lost or Stolen Packages AGFM Product Division LLC is not responsible for lost or stolen packages confirmed to be delivered to the address provided for an order. Upon inquiry, we will confirm the delivery to the address provided, date of delivery, and tracking information.
  10. Damages If you receive your product damaged, please contact our customer service immediately. Claims for damaged products must be made within 10 business days of receiving your order.
  11. Policy Changes We reserve the right to modify or change this Shipping Policy at any time. Changes will be effective immediately upon their posting on our website.
  12. Questions For any queries regarding our Shipping Policy or your order, please contact our customer service at mail@aidangillformen.com or 504-587-9090